Returns & Exchanges

At Serving & Kentucky, we want you to be completely satisfied with your purchase. We offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack the items in their original box, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.